Terms and Conditions

This is a draft policy pending legal review, published ahead of launch so prospective customers can see our intended terms.

Equinote is operated by [COMPANY NAME], a company registered in England and Wales, company number [NUMBER] ("we", "us", "our"). These terms govern your use of the Equinote web and mobile applications (the "Service").

Use of the service

Equinote is provided for use by mobile equine podiatry and farriery practices to manage rounds, visits, horse records and client invoicing. You must be authorised by your practice to use the Service on its behalf.

Your data

Your practice owns the client, horse and visit records you enter into Equinote. We act as the processor of that data on your behalf — see our Privacy Policy for how we handle it.

Subscription & billing

Equinote is currently pre-launch. Published prices are indicative and no payment is taken automatically — accounts are set up by hand and billing terms will be confirmed directly with you before any charge is made.

Acceptable use

You agree not to misuse the Service — including attempting to access another practice's data, disrupting the Service, or using it for any unlawful purpose.

Limitation of liability

The Service is provided "as is". To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the Service. Nothing in these terms limits liability that cannot be excluded by law.

Termination

Either party may end the agreement in line with the billing terms confirmed at signup. On termination, you may request an export of your practice's data within a reasonable period.

Governing law

These terms are governed by the laws of England and Wales, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms

We may update these terms from time to time. We'll let existing customers know of any material change before it takes effect.

Contact

Questions about these terms? Email [email protected].